Privacy Policy

Ramz Group is strongly committed to keeping your personal data safe.

This privacy policy provides information on how we collect and protect personal data and information about your rights.


Who we are and how to contact us

Ramz Group is the body responsible for the protection of data. This means that Ramz Group is responsible for deciding how to process and store personal data. To contact us directly, you can find our contact details in the “Contact us” section below.


About personal data

In this policy, when we refer to personal data, we mean information about you or your company by which you and your company can be identified or be identifiable. This information can include, among others:

  • your name, email address, postal address, phone and mobile number, financial details

  • information about the device you are using, such the IP address

  • information about how you use our website and services


How we collect personal data

We collect personal data when you access and interact with out website, when you contact us via email, social media and our apps, or when you purchase a service from us.


Your consent

In respect of personal information collected on this website, your continued use of the website constitutes your understanding of, and agreement to, the practices describes in this privacy policy and any subsequent updates.


Revocation of your consent to data collection and processing

Some data can be collected only with your express consent, for example when you fill out a form while purchasing a service from us. You can withdraw the consent given at any time. To do so, an e-mail notification or a phone call is sufficient for the revocation. The data collection carried out prior to the withdrawal remains legal.


How we use your personal data

We use your personal data only for specific legal reasons, for example:

  • if you purchase a service from us, in order to take steps prior to entering into a contract with you

  • for internal administrative purposes related to when you use our services

  • when responding to your questions and to resolve any complaints

  • for security and fraud prevention, and to ensure that our website is used safely


SSL or TLS encryption

This website uses SSL and TLS encryption to protect the transmission of personal and confidential data that you send to us. This encryption means that your data cannot be read by third parties. An encrypted connection will have the “https: //” address line and the lock symbol in the browser line.


Server log files

The website provider collects and stores automatically information that your browser send to us in server log files. These are text documents that contain all the activities of a specific server in a given period of time. Serves log files include things such as browser type and version, URL, IP address, host name of the accessing computer, time of the server request.


Cookies

This website uses cookies. These are text files that contain small pieces of data, such as a username, that are used to identify your device and that your browser saves on your device. Some cookies called “http cookies” are used to improve your web browsing experience. As we operate this website, we have an interest in storing cookies for an efficient provision of our services.   

Many web browsers can now be configured on your Internet browser so that cookies are automatically deleted once the programme is closed. However, other cookies remain on your device unless you delete them yourself.


How we protect your personal data

We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and accidental loss or damage. Unfortunately, sending information via the Internet is not entirely secure. We do our best to protect your personal information once they are with us, however we cannot guarantee the security of any personal information that is sent to our website while in transit.

We keep your personal data only for as long we need them, and this depends on what we are using the data for, as outlined in this privacy policy. When we do not longer need your data, we will delete it. If we asked your consent to process your personal information and you have revoked it, we will delete your personal data.